Free shipping on all orders over ₹499 · 100% Pure · 100% Chemical Free
Policies
How long we take to pack, how long the courier takes, and what happens if a parcel arrives damaged.
Packed fresh on working days from our Hapur unit.
2–4 days in North India, 4–7 days elsewhere.
Flat ₹59 on orders below ₹499.
Report damage within 7 days; we reship in 3–5 days.
| Region | After dispatch |
|---|---|
| Delhi NCR, UP, Uttarakhand, Haryana, Punjab | 2–4 working days |
| Rajasthan, Gujarat, MP | 3–5 working days |
| Maharashtra, Chhattisgarh, Goa, Telangana | 4–6 working days |
| Karnataka, Tamil Nadu, Kerala, AP | 4–7 working days |
| West Bengal, Odisha, Bihar, Jharkhand, North East | 5–8 working days |
Every order is packed by hand in small batches. We process and hand over parcels to the courier within 24–48 working hours of receiving your order.
Orders placed on Sundays or public holidays are processed on the next working day. During festival weeks processing may take one extra day; we will inform you on WhatsApp if that happens.
You receive the courier name and tracking link on email and SMS the moment your parcel leaves our unit.
Delivery estimates begin from the day the parcel is dispatched, not the day of ordering. Sundays and public holidays are not delivery days.
You can check an indicative delivery window for your exact pincode on any product page — enter your 6-digit pincode in the delivery check box.
Remote, hilly and restricted pincodes can take 2–3 days longer than the estimates below. Courier delays due to weather, strikes or regional restrictions are outside our control.
Shipping is free on all prepaid and COD orders above ₹499.
Orders below ₹499 carry a flat ₹59 delivery charge, shown clearly at checkout before payment.
We ship only within India at the moment. Oils and ghee are double-sealed, shrink-wrapped and cushioned to prevent leakage in transit.
If a parcel arrives damaged, leaking or with the wrong item, report it within 7 days of delivery with photos of the outer parcel, the product label and the batch code.
We review every request within 48 hours of receiving your photos.
Approved replacements are dispatched within 3–5 working days and reach you inside the normal delivery window for your zone. If you prefer a refund instead, it is processed within 5–7 working days.
Opened or used edible items cannot be returned — see the full rules on our Returns & Exchanges policy.
Couriers attempt delivery up to three times. Please keep the phone number on your order reachable.
If a parcel returns to us undelivered, we reship once at no extra cost for prepaid orders. For COD orders, reshipping charges of ₹59 apply.
Address corrections are possible only before dispatch — WhatsApp us on +91-7017569961 as soon as possible.